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Information We Collect

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We collect only the information necessary to provide our services and respond to your inquiries. This may include:

• Contact Details: Name, phone number, and email address.

• Service Information: Home or service address.

• Customer Support Data: Information related to quotes, lawn care history, and specific service requests.

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How We Use Your Information

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We use your data to maintain a high standard of service, specifically for:

• Providing accurate quotes and scheduling service visits.

• Sending essential service updates, reminders, and invoices.

• Responding to customer service requests.

• Improving our website and overall customer experience.

• Sending occasional promotional offers (only with your explicit consent).

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Communication Preferences

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• SMS Communications: If you opt-in, we may send text messages regarding appointments, weather-related delays (e.g., rain delays), and scheduling confirmations.

• Email Communications: We may contact you regarding your quotes, invoices, or service updates. You may unsubscribe from marketing emails at any time using the "unsubscribe" link provided in our emails.

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Sharing of Information

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We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share information with trusted service providers (such as scheduling software or payment processors) strictly as necessary to operate our business.

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Data Security & Retention

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• Protection: We take reasonable technical steps to protect your personal information from unauthorized access, loss, or misuse.

• Retention: We retain personal information only as long as necessary to provide our services or to meet legal and tax requirements.